Setting Labour Rates

KB Article #5138

Administrators should set up labour rates for each brand that is available at their location(s) to ensure accurate pricing for their customers.

There are two options to set up Labour Rates:

• Set Rate by Brand
• Set Rate by Job Complexity.

Note: If the Administration tab is not available, you do not have administrator rights. If needed, please contact your local administrator or your Market NSC to upgrade your role.

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Watch this video to learn more!

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Click an option to get started:

• To set a rate for each brand:
  1. Click the Administration tab.
  2. Click the System Settings tab.
  3. Click the Set Labour Rates For Brands link.
     
  4. A new window displays. Enter the Labour Cost and Labour Retail amounts for each brand. Note: The list of Brands is dependent on what the retailer is enabled to use.
     • Labour Cost: Internal retailer's cost, per hour.
     • Labour Retail: Rate charged to the customer, per hour.
  5. Click OK.
     
• To set rates by job complexity (e.g., job difficulty):
  1. Click the Administration tab.
  2. Click the Labour Matrix tab.
  3. Fill in the labour rate fields. Notes:
     • Rates set in this tab will override rates set in the Systems Settings tab.
     • Click the blue vehicle title links (small, medium, large passenger car, etc.) to see which vehicles fit in each category.
     • Click the blue complexity titles (simple, normal, complex) to see which jobs fit in each category.
     • The lists of jobs and vehicles cannot be modified. Contact your National Sales Company if you feel something is categorised incorrectly.
       
  4. When finished, click Save.